Gift cardsManagement System







Problem definition
Problem at
our hands
We developed an issuance platform tailored to three key personas: Razorpay Admin, Razorpay Client (Vendor), and End Users. Adhering to the double-diamond UX process, our vision was to create a secure, user-friendly admin platform for Razorpay clients. This platform enables admins to efficiently create, manage, and publish gift cards, which vendors can then distribute to end users seamlessly.
At our design studio, we employ the double-diamond design process in every project to achieve optimal UX design solutions.
This structured approach ensures we thoroughly understand the problem and explore creative solutions, leading to user experiences that are both effective and engaging.
Solution
Found the right solution
Developed an issuance platform tailored to three key personas: Razorpay Admin, Razorpay Client (Vendor), and End Users. Adhering to the double-diamond UX process, our vision was to create a secure, user-friendly admin platform for Razorpay clients. This platform enables admins to efficiently create, manage, and publish gift cards, which vendors can then distribute to end users seamlessly.










Wireframes
We created wireframes that based on our research and user-flows. The aim of a wireframe is to provide a visual understanding of a page early in a project.







UI Stage
User interface










Dashboard
Dashboard helps the customer get a quick overview on the Gift cards and also on the Resellers. User is free to filter the data by programs, resellers and time period.

Reseller
Dashboard helps the customer get a quick overview on the Gift cards and also on the Resellers. User is free to filter the data by programs, resellers and time period.

Order details
Dashboard helps the customer get a quick overview on the Gift cards and also on the Resellers. User is free to filter the data by programs, resellers and time period.

Reseller
Dashboard helps the customer get a quick overview on the Gift cards and also on the Resellers. User is free to filter the data by programs, resellers and time period.








































































User Survey
User Survey




UX phase
User flow
We developed an issuance platform tailored to three key personas: Razorpay Admin, Razorpay Client (Vendor), and End Users. Adhering to the double-diamond UX process.

Colours & Typography
Styleguide
Lato is a sans-serif typeface family designed by Łukasz Dziedzic in 2010. Known for its clean, modern look, Lato is widely used for both body text and headings, offering excellent readability across digital and print media. Its name means “summer” in Polish, reflecting its warm, friendly appeal.
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Thank you
Gift Cards Management System for Razorpay, researched and designed by Jijoo.